Educate your drivers now on the benefits of using "owners' choice" to assist the authorities and avoid stat charges of up to £6000
Traffic Officers
Now have the powers to directly arrange recovery of abandoned, broken down or damaged vehicles. Previously this facility was arranged through the respective local Police forces but, in accordance with the Association of Chief Police Officers, transfer of responsibility, the Highways Agency gained the relevant powers in 2008. The use of recovery powers will be in accordance with strict guidelines and instructions - join now >>>
In October 2008FMG Support were appointed as the Highways Agency's National Vehicle Recovery Manager. The NVRM will act as the H.A's liaison with the recovery operators, who will be appointed to recover vehicles as instructed. The powers to allow Traffic Officers to remove vehicles are detailed in "The Removal and Disposal of Vehicles (Traffic Officers) (England) Regualtions 2008".
Motorists have time to make suitable arrangements under Section 99 of the RTA 1984, if this time lapses a "statutory removal" can be invoked. Vehicles that are in a dangerous location or causing an obstruction - can also be statutorily removed under Section 99, regardless of how long the vehicle has been in situ. The NVRM will undertake the arrangement of any recovery.
The Highways Agency has also confirmed "it is acknowledged that customer choice, which allows for drivers to nominate a recovery operator of their choosing to attend vehicles in need of removal, should be respected except in clearly prescribed circumstances which current legislation recognised"ACPO BEST PRACTICE document states "Where possible, drivers of vehicles which require recovery of any sort should be given the opportunity of nominating a garage or recovery organisation of their choice. However, if for reasons of the driver's absence, danger to other road users, expediency or inability to suggest a suitable recovery operator, then arrangements should be made to have the vehicle removed.
The RRRA asked the H.A to confirm again that customer choice will still be allowed as the first choice and only if that person is unable to make their own private arrangements the "facilitated recovery" will come into it.
The Agency is committed to continued customer choice and, where appropriate, will always allow the customer to arrange their own removal. The Highways Agency National Vehicle Recovery Service will only be called upon in situations where individuals are unable / unwilling to make their own reasonable arrangements, or when for safety reasons, we have to remove the vehicle more quickly than private arrangements can be made.
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The
Association of Vehicle Recovery Operators Limited (AVRO) was formed
in 1977, the idea for the trade association came through a recognition
of a need to establish a representative body to lobby government departments
and other organisations involved in the decision-making process on all
matters relating to the vehicle recovery industry and also to raise
standards in the recovery industry. 
The
MOT test is a test that almost all vehicles must pass in order to legally
use the road network within the UK. This website has been designed to
help you understand the requirements for the MOT test. 
The
Retail Motor Industry Federation (RMIF) represents the interests of
operators in England, Wales, Northern Ireland and the Isle of Man providing
sales and services to motorists and businesses. 
ISO
9000 is a family of standards for quality management systems. ISO 9000
is maintained by ISO, the International Organization for Standardization
and is administered by accreditation and certification bodies. 
PAS 43 is a Publicly Available Specification. Its aim is to improve
the safety of all people present during the recovery of vehicles following
an accident or breakdown. 
LARO is a trade association representing recovery companies - those people who go out to fix and transport broken-down and accident-damaged vehicles. We used to only represent people who work within the M25, but now our membership is open to all UK recovery operators.
Description: Freight Transport Association can trace its roots back to 1889. In 1964 the Mansion House Association changed its name to the National Traders' Traffic Association and finally, in 1969, the three groups - the Traders' Road Transport Association, the Traders' Traffic Association and the Traders' Co-ordinating Committee - joined together to become Freight Transport Association.
Description: To watch over and protect the general interests of persons, bodies corporate or partnerships engaged or concerned in the operation of equipment used for the recovery, removal and transporting of vehicles incapable of proceeding under their own power and to promote the consideration and discussion of all questions affecting the vehicle recovery industry.
Description: The Freight Operator Recognition Scheme (FORS) is a unique, industry-led membership scheme that aims to transform freight delivery in London.
Description: National Highways Sector Schemes are bespoke integrated management schemes within an ISO 9001:2000 framework. They have been developed in partnership with all sides of the highways industry to interpret the international quality management standard as it applies to a particular activity or industry within the United Kingdom.
Description: The Institute of Vehicle Recovery has been designated
Caretaker Administrator of the National Training Scheme
for the Rescue and Recovery Industry by the National
Highways Sector Scheme Training Sub-Committee - NHSS17
The Vehicle and Operator Services Agency (VOSA) was formed on 1st April 2003 following the merger of the Vehicle Inspectorate and the Traffic Area Network division of the Department for Transport.